About Company
At 2.0 Residential and Commercial Cleaning Enterprise, we’re more than just a cleaning service—we’re your neighbors. Proudly based in Austin, Texas, we are a locally owned business dedicated to bringing comfort, care, and cleanliness to homes and businesses across Austin and the greater Austin area.
Our motto, “Revolutionizing Clean,” reflects our commitment to going beyond the ordinary. We believe a clean space isn’t just about appearances—it’s about creating a welcoming, healthy environment where you can thrive.
Whether we’re tidying up a family home, preparing an office for a productive day, or refreshing a retail space, our team approaches every job with attention to detail, care, and a passion for excellence. We understand the difference a clean space can make, and we’re here to make your life a little brighter, one clean at a time.
Thank you for choosing 2.0 Residential and Commercial Cleaning Enterprise. Let us show you what “Revolutionizing Clean” really means!
Service Guarante
Cleaners
FAQs
We provide cleaning services within Travis and Williamson County and cover areas within a 20-mile radius of our office. If your location is outside this radius, a $0.67 per additional mile surcharge applies, which must be approved prior to service.
Cancellations or rescheduling requests must be made at least 24 hours in advance. Cancellations made with less notice will incur a 50% cancellation fee, and same-day cancellations or no-shows will be charged the full service amount.
If a service is rescheduled, future cleanings will remain on their original schedule to avoid disruption.
If additional services are identified or requested during the cleaning, additional fees will be charged to the card on file. We will inform you of any extra charges during the service.
We do not accept cash for service payments. However, tips for cleaners may be given in cash directly to the cleaner if you wish to express appreciation. All service payments must be made via credit card or digital payment methods, and payment is required immediately after booking and prior to service.
Yes. All of our cleaners undergo thorough background checks to ensure the safety and security of our clients and their properties.
No, you do not need to be present. Just ensure that we have accurate access instructions (keys, door codes, etc.). Please note that missed services due to incomplete access information will not be refunded.
To ensure we can provide the best cleaning service, please:
- Pick up items off the floor and ensure surfaces are decluttered.
- Spaces with more than 75% clutter will not be cleaned.
- We can do a few dishes, but a sink full of dishes will incur an additional surcharge.
In cases of unsafe road conditions due to inclement weather, we will cancel or reschedule services to ensure the safety of both our team and clients. You will be notified promptly, and we will work with you to arrange a new service date.
We use high-performance cleaning products, but upon request, we can provide child-safe or eco-friendly products. Please note that these products may not be as effective or long-lasting, and a small eco-friendly surcharge may apply.
We do not offer laundry services, but we will happily change bed linens if a clean set of sheets is left out for the cleaner.
While we are happy to work in homes with pets, we do not clean animal urine or faeces. All pets should be secured during cleaning to ensure their safety and ours.
Yes, we require first-time clients to schedule a deep clean to ensure the space is prepared for future regular maintenance.
Yes! We frequently run seasonal specials and promotions. Check out the Specials tab on our website to see the latest deals. Additionally, we offer a 10% discount when you refer a new client to our services.
We carry general liability insurance to cover accidental damages. Any damages must be reported within 24 business hours for us to address the issue.